5-star dive center / Watersports company seek Activities Supervisor (Beach)/ Watersports enthusiast!

 

 

 Activities Supervisor (Beach)

Job Details

Reporting to the Activities Manager you will assist with the overall smooth running of the activities available in resort. As an Activities Supervisor you will be responsible for providing support to the Beach Senior, Watersports Instructors, Activities Manager and Child Care staff. You will occasionally, act in any of these roles in their absence. You will also support our customers throughout their stay, answering any queries they may have. You will ensure that practical and theory-based tuition is provided and that it adheres to both RYA and BCU criteria along with guaranteeing that safety measures are in place and are followed at all times. In conjunction with the Activities Manager you will create and provide a staff development and training program including succession planning. You will also be responsible for assisting the Activities Manager in conducting the weekly staff meeting.

 What you will be doing:

Customer Focus

Obtain a daily/weekly weather forecast and relay this information to staff and guests

Creating a welcoming and encouraging environment for guests to learn new skills

Socialising with guests in the evenings, including handing out awards on their last night

Operational

Preparing notes, obtaining and interpreting forecasts and instruction session pre-planning for daily staff meeting

Running a daily staff meeting with all instructors and children’s club staff to assign duties, plan teaching sessions and ensure all groups have adequate equipment levels

Offer advice and guidance for instructors in relation to session planning and offer a range of alternate ideas for large groups and inclement weather

Delegating maintenance, cleaning and any other beach duties to instructors throughout the day

Motivating all beach staff to deliver high standards and enjoy their work

Giving staff incentives and time off in accordance with operational needs e.g. windsurf rotation

Responsible for the opening and set up of all beach equipment in time for lessons

Responsible for ensuring all equipment is securely locked and stored when the beach is closed

Ensure all necessary maintenance checks and preventative maintenance tasks are carried out weekly

Ensure maintenance records are kept and are accurate

Ensure all COSSH information is collated and stored on site

Complete weekly H&S audits

Write Risk Assessments for all beach related activities and areas of operation

Update the Ocean Elements Facebook page weekly

Complete instructor inductions

Implement and complete ongoing training programs in all areas, at all levels, for all staff

Ensure that Apprentice Instructors are trained in accordance with governing body syllabus

Carrying out first aid and completing accident forms as necessary

Be responsible for providing exceptional safety cover for all water users

Oversee, guide and develop the skills of staff in teaching groups of guest’s new skills in line with the governing body syllabus

Teaching a variety of sessions when required

Carrying out monthly stock takes

Overseeing the safe and successful running of the bike program

Overseeing the safe and successful running of the children’s program

Effective running of the entire activities program in the Activities Manager’s absence

Sales

Taking bookings for activities and upselling ‘extras’ in resort

Using initiative to meet sales targets on logbooks, course sales, merchandise and private tuition

 Key Relationships:

Internal: Customers, Waterfront staff, Beach Senior, Activities Manager, Childcare staff

External: Suppliers, local authorities, hotel management

 What we’re looking for:

Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.

Personal Qualities

Ability to work to challenging and often changing deadlines (E)

Strong social/People skills/Cheerful/Outgoing (E)

Motivated/Passionate / Enthusiastic (E)

Ability to work alone and as part of a team (E)

Ability to cope under pressure (E)

Willingness to work hard / long hours (E)

Adaptable / Flexible Attitude (E)

Honest and Trustworthy (E)

Professional and Reliable (E)

 

Skills & Ability

Customer Service (E)

Communication Skills (E)

Problem Solving & Complaint Handling (E)

Sales Experience (E)

Planning / Organisational (E)

Literate/Numerate (E)

Spoken English to Conversational Level (E)

IT, Admin & Social Media (E)

Conversational Greek (HD)

Qualifications

It is essential that you have the following qualifications:

RYA Senior Instructor (in either discipline)

RYA Dinghy Instructor

RYA Start Windsurf Instructor

RYA Intermediate Windsurfing Non-Planning Instructor

RYA Powerboat Level 2

Safety Boat Certificate

First Aid (valid for a minimum of 6 months from posting date)

It is highly desirable that you possess one or more of the following qualifications:

RYA Intermediate Windsurfing Planning Instructor

RYA Racing Coach Level 2

RYA Multihull Endorsement

RYA Powerboat Instructor

RYA Advanced Dinghy Instructor

RYA Advanced Windsurf Instructor

RYA Powerboat Trainer

RYA Windsurfing Trainer

RYA Dinghy Coach/Assessor

BCU Kayak Instructor

SUP Instructor

Experience

Seasonal overseas experience gained within Beach or Ski Tour Operator (E)

Relevant / Transferable Work Experience (E)

People/Team Management/Supervisory Experience (E)

Secure Cash Handling Experience (E)

If you can start ASAP and you have your own equipment, send us your CV, incl. a picture and contact information for references on 

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 We are looking forward to meeting you!

Only shortlisted candidates will be contacted.  

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