PADI & BEES1/DEJEPS Diving Director/Directeur de Plongée for liveaboard in French Polynesia
Master Liveaboards, Siren Fleet, and blue o two are an alliance of brands that began operating independently as early as 2004 and who became part of a merged entity in 2017. The group now operate 15 diving yachts across their brands in destinations as diverse as the Galapagos, French Polynesia, Truk Lagoon, Indonesia and Palau. The quality of our employees is key to our success - we are one team, being the best we can be.
The Diving Director is responsible for the organisation of the daily diving programme, making the diving holiday of our guests outstanding, memorable and safe. The Diving Director is responsible for delivering his/her diving, administrative and customer service duties in accordance within the standards of the company and all relevant professional bodies. The Diving Director manages the dive crew. He or she reports to the Destination Manager and works very closely with the Cruise Director and the Captain.
Delivers to our guests an extraordinary and memorable diving experience in terms of quality, safety and fun while following company standards, guidelines and procedures
Liaises with the Cruise Director and the Captain to create a dive programme for the day and the cruise, which ensure customer requirements (number of dives, variety or dive sites and dive quality) are met.
Assesses diver’s certification levels and capabilities and creates the appropriate dive groups. Manages all operational and dive safety requirements for the groups, ensures the dive crew maintains the dive logs appropriately.
Handles any emergency situation - diving, medical or other - following company procedures and local law
Ensures that all dives are conducted within the depth limits and other guidelines, as required by the company and external bodies such as PADI and local authorities
Shares diving related responsibilities fairly and equally with all guides onboard, including private guiding, courses and onboard duties.
Conducts appropriate briefings as directed, including General Boat Briefing, Dive Safety Briefing, Dive Site Briefing, Night Dive Briefing, Wreck Briefing, Cabin Briefing, Dinner Briefing, Disembarkation Briefing
Manages all rental equipment, identifying faults, loss or damage and ensuring the Cruise Director is invoicing the guests for use, replacement or repair if appropriate. Briefs customers on proper use and care for all equipment
Liaises with the Captain, Chef and Host regarding diving and meal times
Manages the dive crew together with Destination Manager. This includes participation in the recruitment process, performance reviews and participating in disciplinary processes
Assists the Cruise Director in completing the necessary paperwork for each trip, covering courses, Onboard Sales, group photos, trip report etc.
Handles, together with the Cruise Director and the Captain, any issues with guests or crew
Share other duties onboard with the boat crew as directed
Key Performance Indicators
Customer satisfaction as expressed in their willingness to recommend us to a friend
Number of returning customers generated
Onboard sales generated
Legal and procedural documentation available related to any diving and non-diving incidents
Dive crew rating in the surveys is Very Good or above
Performance reviews for employees are completed twice a year
Skills, Competencies and Experience
Minimum PADI OWSI (or equivalent) and Nitrox instructor and BEES1 plongée / DEJEPS plongée or local equivalent
At least 500 logged dives
Experience working in a multicultural environment
Proven focus on safety - onboard and in-water
Focus on customer service
Excellent communications, working language is English
Crisis management and problem solving skills
6 months or longer experience working on a liveaboard vessel
Basic accounting and computer skills (MS Office)
Valid diving and liability insurance
Valid travel and medical insurance
Own equipment, including dive computer, torch, cutting devices and SMBs
Additional languages: German, Russian, Chinese, French
Experience in diving equipment maintenance
Experience in sales
Experience working in remote locations
Additional teaching specialties
Additional diving skills such as underwater photography or technical diving
Working hours follow the provisions of the MLC 2006, yet may be irregular.
Interested Candidates may send their cv to:
Only candidates with PADI OWSI and BEES1 plongée / DEJEPS plongée will be considered
Closing date for applications: 1 May 2018